Refund and Return Policy
Thank you for shopping at Elysium Reads. Please read this policy carefully before making a purchase.
Digital Products & No Returns
All products sold on our website are entirely digital (eBooks) and are delivered instantly after purchase.
According to EU Consumer Rights Directive (Article 16, point m), and applicable Bulgarian law (Article 57, point 13 of the Consumer Protection Act), the right of withdrawal does not apply once the digital content has been delivered with your prior consent.
No Refunds
Due to the nature of digital goods, we do not offer refunds once the product has been delivered, except in the case of:
- a technical failure in delivery, and
- inability to restore access within a reasonable timeframe.
Please make sure you review the product description carefully before placing your order.
Need help?
If you experience technical issues accessing your file, please contact us:
📧 support@elysiumreads.com